Privacy Notice

Effective Date: January 2026

This Privacy Policy describes how Pearl Lumina (“we,” “us,” or “our”) collects, uses, and protects your personal information through our website https://www.pearllumina.com, in compliance with applicable privacy laws including the CCPA, GDPR, and UK Data Protection Act.

1. Information We Collect

We collect information that you voluntarily provide or that is generated through your use of the website, including:

  • Name, email address, phone number, and shipping address;
  • Order and transaction details;
  • Customer service communications;
  • Technical data such as IP address, device type, browsing behavior, and cookies.

We do not purchase personal data from data brokers.

2. How We Use Your Information

Your information is used to:

  • Process and fulfill orders;
  • Handle payments and shipping;
  • Provide customer support;
  • Improve website functionality and user experience;
  • Send marketing communications where permitted (with opt-out options).

We do not sell or rent personal data.

3. Sharing Of Information

3.1 Service Providers

We may share limited information with trusted third parties such as:

  • Payment processors;
  • Shipping carriers;
  • Website analytics and technology providers.

These parties may only use your information to perform services on our behalf.

3.2 Aggregated Data

We may share anonymous, aggregated statistics that do not identify individuals.

4. Your Rights And Choices

You may:

  • Request access to your personal data;
  • Request correction or deletion (subject to legal and business requirements);
  • Opt out of marketing communications at any time.

Identity verification may be required before fulfilling requests.

5. Order Information

Information collected for order processing is considered necessary business data and may be retained as required by law.

6. Data Security

We implement reasonable safeguards including encryption, secure servers, and restricted access. However, no method of transmission over the Internet is completely secure.

7. Cookies & Tracking Technologies

We use essential cookies to operate the website and analytics cookies to improve performance. Disabling cookies may limit site functionality.

Third-party tools used may include Google Analytics, Google Ads, Facebook, Bing, Hotjar, Crazy Egg, and Live Chat services.

8. Third-Party Links

We are not responsible for the privacy practices of external websites linked from our site.

9. Policy Updates

Material changes will be communicated via email or website notice.

10. California Privacy Rights (CCPA)

California residents may request disclosure or deletion of personal information. Pearl Lumina does not sell personal data.

11. European Residents (GDPR)

EEA residents have rights to access, correct, delete, restrict, or object to processing, and to lodge complaints with supervisory authorities.

12. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

13. Contact Us

Email: [email protected]